Step 1
Request a Return
Contact support with your order details.
Returns & Refunds
Easy Returns. Clear Refunds.
We want your IndBuy shopping experience to remain simple even when something does not work out.
How returns work
A clear path when you need it
Eligibility and timing depend on the product and your order details. Start with the information below, then contact support for an order-specific review.
Step 2
Product Verification
The request and product details are reviewed.
Step 3
Refund Processed
The applicable refund route is confirmed.
Return guidance
Answers for the next step
Need help with a return?
Keep your order details ready so the support team can review your request efficiently.